【About Picture】 Why do I upload word with pictures, file parsing can not output pictures?

[LEEsihan]

Why is it that when I upload word with pictures and text, the file parser can only recognize the text and not output the picture, and the segment identifier fails to play a role in the block setting?

[dosubot[bot]]

Hello @LEEsihan! I'm Dosu, a bot here to help you solve bugs, answer questions, and guide you as a contributor while you wait for a human maintainer. Let's tackle your issue together!

The file parser may fail to output pictures and recognize the segment identifier due to several potential issues:

1. Image Parsing Errors: The get_picture method in the Docx class might not extract images if the image format is unrecognized or the image stream is corrupted. It uses XPath to locate images, and if the document's XML structure is non-standard or the images are embedded differently, it might not find them.

2. Segment Identifier Recognition: The method responsible for identifying question levels or headings might fail if there are errors in parsing the document structure or if the document lacks a clear heading structure. The parser relies on a specific structure to determine question levels, and deviations from this structure can lead to recognition failures ^[1][2].

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[LEEsihan]

I mean Delimiters don't work

[yiminghub2024]

i have the some question, when i upload file and text , ragflow only can answer text questions, it pass file . just only send it to knowlege base even if not explore